All quality & operational excellence courses
- Quality Management Systems (ISO 9001)Most demanded
ISO 9001 clauses and requirements; The process approach; Risk-based thinking.
- Lean Six Sigma Green BeltMost demanded
Lean principles and waste; The DMAIC method; Basic statistical tools.
- Integrated Management Systems Lead AuditorMost demanded
ISO 9001, 14001 and 45001 integration; Audit principles and ISO 19011; Planning and preparing audits.
- Business Process Improvement
Process mapping techniques; Analysing process performance; Redesigning processes.
- Balanced Scorecard and Performance Measurement
Balanced scorecard concept; Building strategy maps; Selecting KPIs and targets.
- Customer Experience Excellence
Customer experience principles; Customer journey mapping; Voice of the customer.
- Lean Six Sigma Black Belt
Leading Black Belt projects; Advanced statistical analysis; Design of experiments.
- Operational Excellence and Continuous Improvement
Operational excellence models; Continuous improvement systems; Standard work.
- Structured Problem Solving (8D and A3)
Structured problem solving; 8D method; A3 thinking.
- Laboratory Quality (ISO/IEC 17025)
ISO/IEC 17025 requirements; Method validation and verification; Measurement uncertainty.
- Quality 4.0 and Digital QualityRising demand 2029
What Quality 4.0 means; Digital quality tools; Quality data analytics.
Who these courses are for
Quality managers, auditors, process owners, improvement leads and operations managers.
Skills rising to 2030
These 1 courses cover the quality & operational excellence skills we expect to grow fastest in demand: Quality 4.0 and Digital Quality (2029).
Need something that is not listed?
Combine topics from several courses, or request a completely new quality & operational excellence course in the online customiser. We design it with a field instructor and confirm the outline and fee within 2 working days.
Other disciplines
- Leadership & Management
- Oil, Gas & Petrochemicals
- Renewable Energy & Power Transition
- Sustainability, ESG & Net Zero
- Health, Safety & Environment
- Mechanical & Rotating Equipment
- Electrical & Instrumentation
- Maintenance & Reliability
- Project Management
- Finance & Accounting
- Human Resources
- Procurement & Supply Chain
- Digital, AI & Cybersecurity
- Public Sector & Governance
- Communication & Personal Effectiveness